SERVICE AND SUPPORT
When you choose our products, you receive our commitment to provide comprehensive sales and service support for the MaK engine brand. When you need support, you can rely on us to deliver complete solutions, wherever you are. Our skilled technicians will make sure your engines keep on running!
WHAT YOUR MaK ENGINE NEEDS
- Genuine MaK parts, the main factor for ensuring the quality of your engine.
- Using only filters manufactured specifically for MaK engines to protect the engine and ensure maximum lifetime.
- That all maintenance is carried out by qualified experts to maintain high performance and operational safety year after year.
- Following a tailor-made maintenance and operation program to reduce the risk of downtime
MAK FIELD SERVICE
As a leading provider of power solutions, we know the importance of relying on an effective engine maintenance program, so you can achieve maximum engine life and avoid unnecessary downtime. Regular service performed by skilled mechanics will minimise your risk of downtime.
We promise you to deliver the best possible service. Our technicians are flexible travel to wherever you need them to be.
OUR SERVICE ENGINEERS WILL TAKE CARE OF YOUR EQUIPMENT
- Repair on site
- Remanufacturing services
- Mechanical, electrical and automation system audits
- Machinery dynamics, measurements and analyses
- Upgrades and retrofits
- Tenancy & overhauls
MAK SPARE PARTS
An important contribution to the MaK engines’ strength is that every individual component in a caterpillar engine is designed and manufactured to achieve the greatest possible durability.
We understand that normal engine operation subjects components to extreme stress and temperatures. Tests have consistently proven that the use of MaK parts (as opposed to competitive parts) greatly improves engine performance and reliability, and reduces overall owning and operating costs.
ORDER YOUR PARTS 24/7/365
We understand that long lead times for spare parts are. We are proud to be able to offer an extensive variety of spare parts within 24 hours, and usually even faster. MaK parts can be ordered on a 24-hour basis, and are sent directly from our warehouse in Holland and Germany.
As MaK dealer in the Baltics, it is our responsibility to safeguard our own and Caterpillar’s warranty conditions for our customers.
This is carried out by our highly skilled warranty department that processes all warranty claims. We supply best-quality products and offer warranties on all of our products and on all service carried out by our service technicians.
If you have a warranty claim, you can always contact us and we will find the best solution for you.